Return Policy:
Furniture items in good condition can be returned in 2 days of purchase. This policy is in place to show respect to the notion that a customer may change his/her mind within a certain period of time and that shouldn’t cost him/her a fortune. Only a 10% service charge will be applied on the total amount of purchase in this case. It is not applicable for Fabric product or upholstered product.
Billing Terms and Conditions
Delivery Delay
Delivery date may change for any unavoidable circumstances
Fitting
For Knockdown furniture fitter man will go next day after delivery.
Mode of Payment
Please make payment using your Credit/Debit Card of the banks we have partnered with. Please check before you pay.
Order Change
Set Order can be changed within 2 days but set broken order cannot be changed.
Exchange
Furniture can be exchanged in good condition within 2 days with 10% service charge. It is not applicable for customized product, set broken and fabric product.
Return-Refund Policy
Furniture can be returned in good condition within 2 days and money can be refunded with 10% service charge within 15 working day. It is not applicable for customized product, set broken and fabric product.
Warranty
- Warranty Obligations are limited to terms below:
- This warranty covers only the manufacturing faults of the products.
- This warranty is applicable for the year from the date of delivery of the product.
- This warranty includes repair or replacement of parts of the product during warranty period only. However,
- Warranty claims will only be entertained subject to production of challan of the product.
- 1 year free service Warranty for any manufacturing fault. No warranty/guaranty for glass, fabric and rexin/leather.
- 2 years of warranty against insect. cost of repair parts will be charged for damage due mishandling, misuse or negligence.
- This warranty is not applicable to:
- Damage due to mishandling, misuse or negligence.
- Damage which does not relate to manufacturing process.
Product Development
Product development is a continuous process and thus there could be minor changes in different versions of the product. This will not affect the functional utility of the product.
Inventory Holding Cost
The customer will pay inventory holding cost valuing 1% of the value of the goods per week if the customer doesn’t take delivery of the completed goods. However, there will be 15 days buffer before any such cost becomes due.
** Condition Apply by company policy